[Pc_Support] VPN Troubleshooting Reference

[Damien McKenna]

On Oct 30, 2006, at 7:02 PM, Tim McDonough wrote:
> I'm searching for a reference to aid in troubleshooting a VPN  
> problem. Any leads appreciated. The MS KB isn't much help.

While I don't have any references, here are a few extra things you  
might try:

* Does the VPN server's event log say anything?
* Does her computer's event log say anything?
* Have any updates been applied to her system recently, specifically  
just before the problems started?
* Have any updates been applied to the VPN server recently,   
specifically just before the problems started?
* Do you have a firewall+VPN you could connect to instead of the  
Windows server, e.g. a Cisco PIX, etc?

-- 
Damien McKenna - Husband, father, geek.
damien at mc-kenna.com - http://www.mc-kenna.com/