[Pc_Support] NAS Trouble

[Bryan J. Smith]

On Thu, 2006-07-27 at 18:37 -0400, Brian Rose wrote:
> I recently bought a network storage adapter (Coolmax CN-550) and put in 
> a hard drive. It seems to work well except for windows networking.
> One Windows XP machine can see the device in the workgroup but when you 
> click on it, I get a "\\Netstorage is not accessable. You might not have 
> permission to use this network resource. Contact the administrator..." 
> error.
> On my other Windows XP machine, I cannot even browse the workgroup. I 
> get the same message as above, but for the workgroup name.
> I have a call into tech support for the device, but I was wondering if 
> this could be a setting on my computers that would solve this issue. I'm 
> not a computer admin, although I do impersonate one at home.
> Thanks in advance for any ideas.

Your system/user is not being authenticated.  Just because you can see
the system in the "browser" doesn't mean you have access to it.

The first think you should do is read the manual and see what
setup/authentication requirements it expects.  Some NAS devices require
you to use another system for authentication.

I'll take a look at the manual tomorrow night.  I haven't slept in about
40 hours.  ;->


-- 
Bryan J. Smith          Professional, technical annoyance
mailto:b.j.smith at ieee.org    http://thebs413.blogspot.com
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