[Pc_Support] Disabled Exchange 2000 account bombing VeritasBackupExec 9.1?

[Bryan J. Smith <b.j.smith at ieee.org>]

From: Damien McKenna <dmckenna at thelimucompany.com>
> I finally got to the bottom of this.  It was surprisingly simply.
> Re-enable the accounts.  Ta-daaa.
> The problem is actually that Veritas sees the accounts listed for
> Exchange but the mainboxes themselves are disabled, and for some reason
> Veritas is unable to open them for backup.  So as part of a cleanup
> process I moved the user's old email to their manager, deleted the
> account in active directory, but then the error still came up.  A little
> bit of digging around and I discovered that the mailboxes were still in
> Exchange so I simply purged them, end of problem.
> Lots of fun.

Are you saying that if the ADS account is "disabled," Veritas doesn't like it?
Or if you delete an ADS account but leave the mailbox, Veritas doesn't like it?

I normally just "disable" ADS accounts and "gut" their stores (homedir,
EXCH mailbox, etc...).  Sometimes I have their manager "take ownership"
of the resources instead.  But I always leave at least the account and
the "base" resources (even if gutted and disabled).

I never like to "delete" anything.  So are you saying that Vertias doesn't
unless everything is cleaned out -- account deleted, homedir/mailbox
deleted, etc...?
 

--
Bryan J. Smith   mailto:b.j.smith at ieee.org