[Pc_Support] Solved: DLT4000 problem

[Damien McKenna]

Last night, around 2am, after two frustrating trying to find software to tell me
what was wrong with my DLT drive I found a company with a Florida office that
repaired DLT drives.  On the spur of the moment I sent them off an email asking
if they would mind taking a sec to see what they thought of my drive based a
description of its symptoms.  This morning I got a reply back from a guy called
Jeff Korte who suggested it might be the leader that was faulty.  I asked back
if he knew of any documentation on how to repair it, and he emailed me back a
quick guide on what to do & look for.  Tonight took out the drive and, with a
little help from a page I found on Google once I knew what to look for, was
able to find that in fact the leader was *flapping* *in* *the* *breeze!*  The
silly thing was just sitting happy as Larry in the internal spool.  So tomorrow
I'm going to pick up some cotton gloves and thread it back in.

Jeff works for a company called Pinetree Peripherals 1nc
(http://www.pine1nc.com) and they have locations in Texas, Florida, Colorado
and Germany.  They do sales and support for what looks like all sorts of tape
drives.

Incidentally, I bought two drives at the same time and am currently running the
second one through its paces with Quantum's DLTSage xTalk diagnostics program
to see if there are any undocumented features with it.

Thanks Jeff!

-- 
Damien McKenna, Husband, Father, Geek
http://www.mc-kenna.com/ - damien at mc-kenna.com

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