[Pc_Support] Re: OpenOffice v2 beta usage in production setting?

[Damien McKenna]

Thanks for your reply, Bryan.

> > Is anyone using OOo v2 builds in production settings?
> 
> I've actually been using it since early May.  I've been 
> vastly impressed with the capabilities in even the "beta."

Excellent.

Have they fixed the problem with pasting in images from the clipboard
whereby the pasted image didn't get saved in the file?  That was a
show-stopper back when I tried some early builds in March-ish.

> I.e., you might as well not even bother with OOo if you save to DOC.

I'd love to migrate the entire company to OOo/Oasys files but I'm not
sure this is the right time to fight that battle.  I had figured that
giving the service reps some better software than the 9-year-old Office
97 would give us a step in the right direction, then once management saw
how the software worked well introduce them to the concept of using the
improved file format for internal documents.  It would save us a fortune
long-term, and only create minor headaches along the way with either new
or forgetful employees.

I should also mention that the group of users that would be affected by
this is our customer support department of ten people.  The majority of
them are not very technical so ease of use is a major factor - hence my
interest in OOo v2 versus v1 (v2 is easier to use).  Along with OOo each
machine will also have Microsoft Outlook 2000 installed as the email
client, I had originally asked if they'd be willing to upgrade to Office
2003 but they weren't willing to spend money on that right now.  Along
with the 10 support people there are about another ten others in the
company that do business support & development of various kinds.

I intend using Acronis Snap Deploy to deploy the OS installations to the
individual workstations, I'm evaluating it at the moment but it looks
like it will do what I need, and is cheaper & easier to use than Norton
Ghost.

Anyone know of a good manager-accessible article that explains the
rationale for migrating to OOo in the first place?  Something like that
would be a major help with my plans.

-- 
Damien McKenna - Web Developer - Damien.McKenna at thelimucompany.com
The Limu Company - http://www.thelimucompany.com/ - 407-804-1014
#include <stdjoke.h>