[Pc_Support] Email Troubleshooting

[J.T. Hayden]

Well they both have them optimal for the services they are peered to,
what has to happen IF you can arrange it is have THEM confer on
optimization between themselves

J.T. Hayden 

-----Original Message-----
From: pc_support-bounces at matrixlist.com
[mailto:pc_support-bounces at matrixlist.com] On Behalf Of Tim McDonough
Sent: Friday, August 12, 2005 14.41
To: work at mindspring.com; This is the PC Support list.
Subject: Re: [Pc_Support] Email Troubleshooting


Any suggestion as to which ISP may have the settings "sub-optimal"?

J.T. Hayden wrote:
> Sounds like a filering peer issue, if they are not "peered" correctly 
> there is a lag in the send/receive of the mail (they are sent to the 
> bottom of the send/receive que) plus any spam/virii checks at that 
> point are delayed also slowing delivery
> 
> J.T. Hayden
> 
> -----Original Message-----
> From: pc_support-bounces at matrixlist.com 
> [mailto:pc_support-bounces at matrixlist.com] On Behalf Of Tim McDonough
> Sent: Friday, August 12, 2005 11.40
> To: This is the PC Support list.
> Subject: [Pc_Support] Email Troubleshooting
> 
> 
> I'm having some email trouble when users are sending mail between two
> domains and am looking for thoughts on how to troubleshoot and resolve

> the problem. Here's the situation:
> 
> There are two domains which are hosted by two different ISPs who also
> provide the email services for each location. When anyone at domainA.com 
> sends an email to anyone at domainB.com it can take hours or even days 
> for the message to be delivered.
> 
> anyone at domainA.com can send emails to other domains and they are
> typically delivered within seconds/minutes.
> 
> anyone at domainB.com can send email to anyone at domainA.com and it is
> delivered withi seconds/minutes.
> 
> These big delays only occur when email is sent from Domain A to Domain
> B and, as far as we can determine, not any other time.
> 
> I'm not familiar with the ins and outs of email systems, I'm just
> looking for things to check and the right questions to ask the 
> providers. Of course, initially oth ISPs have said "everything is okay

> on our end".
> 
> Fixing this is somewhat of a priority--one of the company's owners is
> at Domain A!
> 
> Thanks in advance for any pointers.
> 


-- 
Tim
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